Est. 2026

All the news that's fit to malfunction

September 2026

Everything this publication filed in September 2026, newest first.

Customer Service

SAMPLE: Example Airline Chatbot Offers Refunds It Cannot Explain

September 29, 2026 · News

Regrettability Index 3 · Rather Unfortunate

Customer Service

SAMPLE: Why Do Chatbots Make Things Up, and Should We Mind?

September 28, 2026 · Blog